Refund policy

Topking – Return & Refund Policy

At Topking, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• You have 14 days from the date of delivery to request a return.
• Items must be unused, unworn, and in the same condition as received.
• Products must be returned in their original packaging.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Certain items are not eligible for return, including:

• Perishable goods
• Personal care items (for hygiene reasons)
• Customized or personalized products
• Digital products or gift cards

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed back to your original payment method within 5–10 business days.
• Shipping costs are non-refundable, unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and include clear photos of the issue.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

📧 Return inquiries: info.topking@gmail.com